Social engineering and the NZ Covid tracer app


The government message has been scan, scan, scan. This has been an attempt at social engineering to encourage people to scan.

This instruction does not accurately describe[1] what people need[2] to do. People respond well to positive encouragement. The government message doesn’t include this and then subconsciously people feel guilty for not scanning in.

NZ Herald article

Terms definitions
1. describe. Detail and/or characterise; to give an account by giving details of the characteristics. This means to identify and give an account of; to make reference to the qualities, characteristics or recognisable features. A simple explanation can also be included.
2. need. An identified requirement of a person, group, or environment. A need is identified from an issue and sits within a context. Technological practice can be undertaken in an attempt to meet an identified need.