Recent Posts

  • Recognition Rather Than Recall

    Andrew Thawley Avatar

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    At its core, Recognition Rather Than Recall is about reducing mental strain. It states that an interface should minimize the user’s memory load by making…

  • Error Prevention

    Andrew Thawley Avatar

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    At its core, Error Prevention is about proactive Design. While clear error messages are helpful, a truly user-friendly interface is designed to prevent slips, mistakes,…

  • Consistency and Standards

    Andrew Thawley Avatar

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    At its core, Consistency and Standards is about predictability. It states that users should not have to wonder whether different words, situations, or actions mean…

  • User Control and Freedom

    Andrew Thawley Avatar

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    At its core, User Control and Freedom is about providing digital safety nets. It states that users often choose System functions by mistake and Need…

  • Match Between System and the Real World

    Andrew Thawley Avatar

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    At its core, Match Between System and the Real World is about speak the user’s language. It states that an interface should use words, phrases,…

  • Visibility of System Status

    Andrew Thawley Avatar

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    The Blueprint: Visibility of System Status At its core, Visibility of System Status is about trust, Control, and communication. It states that an interface should…